The challenge
Three clinics shared logins, used personal email for referrals and had never completed a HIPAA risk assessment. A new hospital partnership required proof of safeguards within one quarter.
What we did
- Completed the HIPAA security risk assessment and remediation plan
- Issued individual accounts with MFA, encrypted every laptop and enabled secure email
- Connected the three sites with managed firewalls and a private network for the EHR and imaging
- Trained all staff and set up annual refresher tracking
Results
Hospital partnership approved on schedule
Documented safeguards and policies for the compliance file
Front-desk support calls answered in minutes instead of hours
Representative engagement: a composite of similar projects, with identifying details changed. Ask us for references in your industry.